People of inDrive
Life isn’t a straight line from A to B. It’s a collection of bold moves, big dreams, and unexpected detours. It’s the road taken by the People of inDrive, and it’s built on the belief that when mobility is fair and in control, bigger life choices become possible. We’re here to support you on whichever path you choose, especially when it’s not an easy one. And we believe that on any journey, having the freedom to choose is what matters most. That’s why we put you in charge: you get to choose your own fare, select your driver based on their rating, and even see your car you start. Download inDrive and take control of your ride today
How to use inDrive
- 1
Enter your route
Choose your pickup and drop-off points
- 2
Offer your price
You're free to bargain lower or higher
- 3
Select a driver
Compare ratings of verified drivers
High safety standards in the app
Share your ride details
Let friends or family know where you are – in real-time and directly from the app
Call in an emergency
Tap the button on the ride screen to call emergency services
Support 24/7
Help at your fingertips: Safety center → Contact support
Emergency contacts
Save your trusted phone numbers in the app — and we'll notify them in any emergency
Frequently asked questions
I'm taking this route for the first time – what fare should I offer?
Try a fare 20% lower than other ride-hailing services. That's usually how much you save with inDrive. If your offer's too low, we'll let you know. In some cities, the app recommends a fare based on your route
Which cities does inDrive operate in?
inDrive operates in 30 cities: Cairo (القاهرة)Alexandria (الإسكندرية)Damietta (دمياط)Ismaïlia (الإسماعيلية)Hurghada (الغردقة)Sharm el-Sheikh ( شرم الشيخ )Minya ( المنيا )Port Said (بورسعيد)Luxor (الأقصر)Mansoura (المنصورة)Aswan (أسوان)Suez (السويس)Qena (قنا)Tanta (طنطا)North Coast (الساحل الشمالي)Asyut (أسيوط)Marsa Matruh ( مرسى مطروح )Banha (بنها)El-Mahalla El-Kubra (المحلة الكبرى)Zagazig (الزقازيق)Damanhur ( دمنهور )Faiyum (الفيوم)Ahmim (أخميم)Ain Sokhna Shebeen El-Kom (شبين الكومS) adat City ( مدينة السادات )Safaga ( سفاجا)El Dabaa ( الضبعة )Beni Suef (بني سويف)Dahab (دهب,)
How to check your ride history?
Open the side menu, tap 'Request history.'
Your orders and rides appear within 24 hours, and the history is available for the current and previous years.
Can't access your request history? Please contact Support, who can send you your request history within 24 hours.
How to track/share rides?
When the ride starts, tap the 'Help during the ride' icon over the map. Tap 'Share my ride' and choose a contact. They'll get a link that allows them to view your current location, your driver's details, and the vehicle's details, including car brand and license plate.
How to contact inDrive support?
For support while you're riding, tap Help during the ride, or open the side menu > Safety. You can also get in touch through the website.
What happens if an accident is reported?
We take all incidents extremely seriously.
When we receive reports, our specialists take the following steps:
- Take Immediate Action: We freeze accounts of the alleged offender and any others involved, while we investigate.
- Gather Information: We reach out to the person who made the report, and gather information from every possible source.
- Evaluate: We review all information, including correspondence with drivers and riders, third-party statements, route data, timing details, and police reports, to decide the best course of action.
- Account Action: Anyone accused of incidents may be permanently banned from the inDrive community.
- Work with Law Enforcement: We protect personal information and comply with applicable laws when working with law enforcement.
